Regional IT Manager – (Mobile, AL)

  • Job Details

  • Job Status: Filled
  • Posted On: April 9, 2018
  • Job Category: Information Technology
  • Position Type: Full Time
  • Location:
  • Desired Experience: 5+ yrs
  • Desired Education: Bachelors
  • Compensation:
  • Travel: 25%
  • Relocation: Yes

Gateway Sourcing, a professional staffing company, is helping our client hire a Regional IT Operations Manager.

Location: The position will be located in North Mobile, AL.  A relocation package for a desirable candidate will be considered.

Position:

This is a permanent position. This person should have both experience and desire to work in a highly dynamic industrial environment without direct supervision.  The Regional Manager works within the global organization of IT Operations to ensure the reliable operation of region-specific services in the IT infrastructure, security, and support domains, providing the highest level of quality support and service to the internal customers.

Essential Functions

Organizational Development

  • Improve organizational effectiveness by reviewing the organization’s structure, identifying structural improvement opportunities, and recommending and implementing necessary changes
  • Identify organizational gaps and develop staffing plans to strengthen the organization
  • Develop training plans for all team members in support of individual career development
  • Manager may have 10-12 direct reports providing various technical support, data analyst and continuous process improvement roles
  • Establish succession plans to support career advancement for all team members
  • Oversee the performance management process for regional IT Operations in alignment with company goals

 

IT Operations

  • Provide oversight to service teams for ongoing operations of server and storage platforms, data networks, and client computing environments
  • Ensure effective procedures are established and followed for change management, configuration management, and patch management
  • Develop and maintain infrastructure service metrics to measure quality of service delivery and identify areas for improvement

 

Financial Planning and Management

  • Develop, maintain, and ensure compliance to a capital plan (5 year planning horizon) for infrastructure projects
  • Develop and maintain annualized IT operations-related expense budget and implement monthly review process to track budget vs. spending, documenting variances as applicable
  • Identify cost-saving opportunities, and develop plans to achieve savings and track effectiveness
  • Maintain and enhance the process of allocating costs to US business units

Supplier Management

  • Establish and maintain supplier relationships for infrastructure-related services, and conduct routine evaluations of supplier performance
  • Implement and manage supplier contracts for Infrastructure-related services, to include infrastructure hosting, voice and data network services, infrastructure consulting services contracts, etc.

 

REQUIREMENTS:

  • Bachelor of Science degree (Masters preferred) in computer science, mathematics, engineering, or business administration with emphasis in computer-related courses OR equivalent professional work experience
  • Minimum five years of demonstrated experience in leadership roles for enterprise infrastructure teams
  • Demonstrated experience in infrastructure-related strategic planning and project management
  • Experience in server and storage technologies, networking, Microsoft operating systems and infrastructure management toolsets
  • Experience implementing and leading within ITIL and Lean IT framework
  • Excellent organizational, team development and communication skills

 

TRAVEL:  25% regionally and possible international

 

COMPENSATION:  Competitive compensation commensurate with experience.  Major benefits and matching 401K provided. Opportunity for profit sharing as well as bonus.

 

Candidates must be U.S. citizens or Green Card holders.

This is a permanent position.

 

If you, or someone you know, may be interested and qualified for this position, please forward your resume and letter of interest

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